Welcome to Trendwardrobes, operated by Jephyrbloom Info Private Limited. We understand that plans can change, so we aim to keep the order cancellation process clear and straightforward. This Cancellation Policy explains when and how you can request the cancellation of an order placed through our website.
Throughout this policy, “we,” “us,” and “our” refer to Jephyrbloom Info Private Limited, while “you,” “your,” and “customer” refer to anyone placing an order on Trendwardrobes.
By placing an order with us, you acknowledge and agree to the terms outlined below.
You may request to cancel an order within 24 hours of placing the order or before the order is shipped, whichever comes first.
If you wish to cancel your order, please contact us by email as soon as possible and provide your order details. Our team will check whether the order is still eligible for cancellation.
If your cancellation request is approved and the order has not yet been shipped, the amount paid for the eligible order will be refunded to the original payment method.
Refunds are generally processed within 5–7 business days after approval. The actual time taken for the refund to appear in your account may vary depending on your bank, card issuer, or payment service provider.
Once an order has been dispatched from our facility, it can no longer be cancelled through the cancellation process.
If you no longer wish to keep an order that has already been shipped, you may receive it and request a return where eligible, in accordance with our Return & Refund Policy.
We recommend contacting us as soon as possible if you no longer want an order so that we can determine the available options.
Currently, we do not provide an option to modify an order after it has been successfully placed.
This includes changes to:
If your order is still within the cancellation period, you may request cancellation and, once approved, place a new order with the correct information.
Please make sure that all product selections and delivery details are correct before completing your purchase.
To request an order cancellation, please contact us through the email address provided below. Include your order number and relevant order details so that we can review your request quickly.
Cancellation requests are subject to the eligibility conditions mentioned in this policy.
If you have questions about cancelling an order or need assistance with a cancellation request, please contact us at:
Email: Jephyrbloominfoprivatelimited@gmail.com
Our team will review your request and provide assistance based on the status of your order and the terms of this Cancellation Policy.